Refund Policy

Last updated: 1 November 2026

This document is provided in English.

We offer a 15-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 15 days of the date you paid. It applies to every plan, Monthly (KWD 5) and Quarterly (KWD 12).

Refunds are handled by us directly. To request one, open the in-app request form, choose Other as the payment method and tell us the date of your payment and the plan you bought. We return the full amount within a few working days through the same method you used to pay (WAMD or Quick Pay), or another way we agree with you.

The free 7-day trial is never charged, so there is nothing to refund there. Access you have already paid for stays available until the end of the period you paid for, whether or not you keep the plan.